Privacy Policy

1. Introduction

This Privacy Policy describes how the personal information of visitors to the Riad Dar Shalā website is collected, used, and protected.

We attach great importance to protecting your privacy and are committed to handling your personal data with transparency and security.

2. Data Controller

Data Controller:

Riad Dar Shalā
54 Bis Derb Zemrane
Marrakech, Morocco

Email: riadshalamarrakech@gmail.com
Phone: +212 616-283937

3. Data Collected

When you use our website, certain information may be collected, including:

• your name,

• your email address,

• your phone number,

• information submitted through the contact form,

• information related to your browsing activity on the website (cookies).

This data is only collected when you choose to provide it to us (contact form, chat, booking, etc.).

4. Use of Data

The data collected may be used to:

• respond to your contact requests,

• provide you with information about our rooms and services,

• manage bookings and stay requests,

• improve the user experience on the website,

• ensure the proper functioning of the website.

We never sell your personal data to third parties.

5. Cookies

Our website uses cookies in order to:

• ensure the proper functioning of the website,

• analyse the use of the website,

• improve the user experience.

During your first visit, a banner allows you to accept or refuse the use of certain cookies.

You can change your preferences at any time.

6. Third-Party Services

Certain website features may rely on third-party services, including:

• Wix.com (website hosting and management),

• Booking.com (display of customer reviews),

• Google Fonts (display of fonts).

These services may collect certain technical information necessary for their operation.

7. Data Protection

We implement technical and organisational measures to protect your personal data against:

• unauthorised access,

• loss,

• misuse,

• alteration.

8. Data Retention Period

Personal data is kept only for the time necessary to:

• respond to your request,

• manage the customer relationship,

• comply with legal obligations.

9. Your Rights

In accordance with applicable data protection regulations, you have the following rights:

• right of access to your data,

• right to rectification,

• right to deletion,

• right to object to processing.

To exercise these rights, you may contact us at:

riadshalamarrakech@gmail.com or contact@riaddarshala.com

10. Changes to This Policy

This Privacy Policy may be updated at any time to reflect legal or technical developments.

We encourage you to review it regularly.